Your privacy matters to us. This Privacy Policy explains what personal information jiliboss collects when you use our platform, how we use and protect that information, and what rights you have as a player in the Philippines. By registering or continuing to use our website and mobile app, you acknowledge and agree to the practices described below.
A clear breakdown of what data jiliboss gathers, why we need it, and how it is kept secure on our Philippines platform.
When you create a jiliboss account, we collect your full name, date of birth, email address, mobile number, and a government-issued identification reference to verify your identity in compliance with Philippine KYC requirements. This information is used solely to open and maintain your account, verify that you meet the minimum age requirement of 21 years, and comply with applicable Philippine financial and gaming regulations. We do not use your registration data for any purpose beyond what is stated here without your explicit consent. Your personal details are stored in encrypted form on secure servers, and access is restricted to authorised personnel only. If any of your registration details change, you are responsible for updating them promptly through your account settings.
jiliboss processes deposits and withdrawals through Philippine payment channels including GCash and Maya. When you conduct a transaction, we record the amount, payment method reference, timestamp, and outcome to maintain accurate financial records required by law. We do not store your full GCash or Maya credentials on our servers — payment authentication is handled directly by the respective payment provider in a secure environment. Transaction records are retained for the period required by Philippine financial regulations and are used for dispute resolution, fraud prevention, and regulatory reporting. If you have questions about a specific transaction record, contact us at [email protected].
We automatically collect certain technical information when you access jiliboss, including your device type, operating system version, browser type, IP address, session duration, and pages visited within the platform. This data helps us optimise the platform for mobile users in the Philippines, diagnose technical issues, and improve overall user experience. We use anonymised and aggregated usage analytics to understand how players navigate the platform so we can prioritise new features that matter most. Your IP address is used for geo-compliance checks and fraud detection, and is not shared with third-party advertisers. If you use the jiliboss mobile app, we may also collect app crash logs and performance metrics to ensure stable gameplay.
When you contact our support team by email or through in-platform messaging, we retain records of those communications to provide consistent assistance and to track the resolution of any issue you raise. These records are used solely for support quality assurance and are not shared with any third party outside of the jiliboss team. If you submit feedback, a complaint, or a responsible gaming request, we record the details and the action taken so that we can demonstrate regulatory compliance. You may request a copy of your communication history at any time by emailing [email protected]. All communications data is held only for as long as is necessary to fulfil the purpose for which it was collected.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have clear rights over your personal information. Here is what you can do.
You may request a full copy of the personal data we hold about you at any time. We will respond within the timeframe required by the Philippine Data Privacy Act. Submit your request to [email protected] with your registered account details so we can verify your identity before releasing any information.
If any personal information we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update many details directly through your account settings, or contact our support team for assistance with information that cannot be self-edited. We will process correction requests promptly and confirm once the update is complete.
You may request deletion of your personal data, subject to any legal retention obligations we must comply with under Philippine law. If your account is closed and all applicable retention periods have elapsed, we will delete or anonymise your personal information. To initiate an erasure request, email [email protected] with your full name and registered email address.
jiliboss uses essential cookies to keep you logged in, maintain your session preferences, and ensure the platform functions correctly on your device. We also use analytics cookies to understand aggregate usage patterns and improve the mobile experience for players in the Philippines. We do not use third-party advertising cookies or sell cookie data to any advertiser. You can adjust cookie preferences through your browser settings at any time, though disabling essential cookies may affect platform functionality. By continuing to use jiliboss after reviewing this notice, you consent to our use of cookies as described.
If you have concerns about how cookies are used on the jiliboss platform, or if you wish to opt out of non-essential analytics tracking, please contact [email protected] and we will assist you. We are committed to being transparent about every technology we use to collect or process data on our platform.