Gaming is best enjoyed as entertainment — not as a way to earn money or escape personal problems. At jiliboss, we are committed to providing a safe, fair, and enjoyable experience for every Filipino player. This page outlines the tools, guidelines, and support resources available to help you stay in control at all times.
jiliboss provides practical self-management tools so you can set boundaries that match your lifestyle and budget as a player in the Philippines.
You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is active, jiliboss will not allow deposits beyond that amount until the cooling period you chose has elapsed. This helps you stick to a clear personal budget without relying on willpower alone. Lowering a limit takes effect immediately, while increases require a mandatory 24-hour review period to protect against impulsive decisions. We encourage every player to set a deposit limit when registering their account for the first time.
Losing track of time is one of the most common signs that gaming has shifted from leisure to habit. Our session reminder tool lets you set an alert that notifies you after a chosen period of continuous play — 30 minutes, one hour, or any custom duration you prefer. When the reminder fires, you can choose to continue or log out and take a break. Tracking your session length is a simple but powerful way to maintain balance between gaming and other daily activities. We recommend reviewing your average session time regularly through your account history dashboard.
If you feel you need a longer break from gaming, jiliboss offers a self-exclusion feature that temporarily or permanently suspends access to your account. You can request self-exclusion for a period ranging from one week to a permanent closure by contacting support at [email protected]. During the exclusion period, your account will be locked and you will not receive any promotional communications from us. Reactivating a self-excluded account requires a mandatory cooling-off period and a direct review by our responsible gaming team. We take every self-exclusion request seriously and process them promptly to protect your wellbeing.
Knowing the early warning signs is the first step toward getting back in control. Check honestly whether any of the following apply to you or someone you know.
If you or someone you care about is experiencing difficulty with gambling, free and confidential support is available. The Philippine Amusement and Gaming Corporation (PAGCOR) provides a dedicated responsible gaming helpline for Filipino players. You can also reach out to the National Council for Mental Health or seek guidance from a licensed counsellor in your local area. jiliboss also has a dedicated responsible gaming team that you can contact directly at [email protected] — we will treat your inquiry with complete confidentiality and connect you with the right resources. Remember, asking for help is always the right decision, and there is no shame in taking a step back to prioritise your wellbeing.
Our support team is available seven days a week and will respond to responsible gaming inquiries as a priority. All communications regarding self-exclusion, account limits, and support requests are handled with strict privacy and care.